“In a growing company, you soon get swept along by the operational flow”

About Mon3aan

• Consultancy company specialising in cloud accountancy, taxation, legal and strategic advice, with a strong focus on digitisation.
• 45 employees
• Branches in Gavere and Aalst

Why did you choose SME Excellence?

“In 2019, I was the first lawyer to join Mon3aan – which was a young accountancy company at the time – with the intention of assisting accountancy clients with legal advice. But the company and its services have grown significantly since then, as has my role in the company. Today, I am responsible for the corporate and finance department. This covers a wide range of aspects: we offer our clients strategic and legal support with business transfers and mergers, but we also help companies in difficult circumstances, for example by providing legal assistance during bankruptcies and judicial reorganisations or investigating alternative financing.”

“As a result, I supervise various activities and manage a diverse team that includes accountants, lawyers and financial experts. As we continued to grow, I started to feel the need for tools: how could I align the teams more effectively? How should we position ourselves towards our clients? How could we refine our business processes? Until then, I had mainly used my intuition for those kinds of things. Although it worked to some extent, it also left room for doubt.  Was I on the right track? Was this the right approach?”

What are the main insights you gained from the training programme? Have they helped to resolve your challenges?

“The first session in SME Excellence is about strategy. It makes you take a good look at yourself: what is the identity of your company? This is both confrontational and enlightening.
It made me realise how important it is to take a step back and reflect from time to time. Where are we going? What kind of company do we want to be? Which clients do we want to serve? It might sound obvious, but in a growing company you soon get swept along by the operational flow.”

“I also found the session on team dynamics very interesting. I remember a diagram that expressed employee performance as a ratio of achievements to personal skills. I found that to be a very useful tool, and so much more valuable than holding all employees to the same standard.”